ALES Finance Contact Information

 

Please note that effective January 20, 2021,

All finance related requests and inquiries should be submitted to alescash@ualberta.ca.
Please do not email General Administrator’s personal emails directly for inquiries

In order to maintain effective and efficient processing and handling of requests and inquiries a centralized email has been established. Inquiries will be assessed and triaged according to urgency. In order to improve the timeliness of a response please be sure to include the following information in your requests:

  • All requests should include the RES# or speedcode of the project related to the specific inquiry.
  • Transfers of Salary and Benefit expenditures should include the RES# or speedcode for the project where expenses currently reside and the RES# or speedcode for the project where expenses are to be transferred. Requests for salary and benefit adjustments should include an eTRAC report highlighting the specific expenses and $ amounts to be moved.
  • Transfers of all other expenses should include the RES# or speedcode for the project where expenses currently reside and the RES# or speedcode for the project where expenses are to be transferred. Requests for transfer should also include an eTRAC report highlighting the specific expenses and $ amounts to be moved.

All inquiries related to either Travel and Expense (T&E) reports or Corporate cards should be directed to the Staff Service Centre via submission of a ticket using the following link: https://apps.ualberta.ca/sharedservices/staff/contact

For information pertaining to financial policies and procedures please refer to the following link:

https://policiesonline.ualberta.ca/PoliciesProcedures/Pages/Finance.aspx